Delivery Policy

Delivery & time frames

We make every effort to deliver goods within the 4 to 7 days; however delays are occasionally inevitable due to unforeseen factors. Global Colours shall be under no liability for any delay or failure to deliver the products within estimated timescales. All local orders are sent via TNT and overseas orders are sent via DHL.

Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us. (Damage is only covered if insurance has been purchased)

Should orders be incomplete upon arrival at your nominated delivery address you must inform us by email within 72 hours of receipt.

Should items be undelivered within estimated timescales you must inform us by email within 7 working days.